Our Mission

In partnership with our citizens, Henrico County Government is dedicated to enhancing the quality of life for all our residents. As a nationally acclaimed local government, the County accepts the challenges of our changing social, physical and economic environments by serving in an efficient manner, with pride and concern for the present and excitement for our future.

We value diversity and strive to meet the needs of our ever-changing community. Our differences enhance our performance; through individual contributions, involvement and creativity, the quality and effectiveness of our government are strengthened. By working together and learning from each other, we reach common goals and fulfill our responsibilities.

Our Values

We are dedicated to providing our citizens responsible government, characterized by integrity and accountability. We will provide service in a professional manner with sensitivity to the needs of all people and our environment.

We are committed to the concept that the public, as our customers, deserves honest consideration, professional conduct and respect regarding all government activities.

We believe that our reputation for integrity, credibility and sensitivity to employee and citizen needs is a key asset.

We recognize that our employees are a valuable resource to be treated with equality, fairness and justice.

We believe that accountability and responsibility in handling the public’s property and money are essential.

Contacting Us

Henrico General Government Switchboard – 501-4000

Hours: 8:00 a.m. – 4:30 p.m. Eastern time

Postal mailing address:
Post Office Box 90775
Henrico VA 23273-0775

Street address (western Government Center):
4301 East Parham Road
Henrico VA 23228

Here are our Departments, and here are some more useful telephone numbers.