Excellence in Customer Service is one of our primary goals. Your comments on what we’re doing well, where we need improvement, or where you need some help are important to us. If you’d like to send a quick note, use this email link to the County Manager’s Office, manager@co.henrico.va.us, or use this email link to the County webmaster, webmaster@co.henrico.va.us.

If you have an urgent problem needing immediate attention, please use one of our emergency phone numbers. These numbers are also useful after hours, on weekends or during holidays when County offices are closed. For normal business calls, please refer to our agency phone listing or the more detailed listing published in your telephone directory.

Thank you for contacting us.

Hours: 8:00 a.m. – 4:30 p.m. Eastern time

Postal mailing address:
Post Office Box 90775
Henrico VA 23273-0775

Street address (western Government Center):
4301 East Parham Road
Henrico VA 23228

These phone numbers may be of some help to you.

Henrico General Government Switchboard – 501-4000

Note that they are not all Henrico County numbers.

Unless otherwise noted, all phone numbers have area code 804.
Adult Probation 367-6142 American Red Cross 780-2250
Animal Shelter 727-8800 Better Business Bureau 648-0016
Board of Supervisors 501-4207 Building – Codes, Permits, Inspections 501-4360
Building – Automated Number for Inspection 501-5490 Cable TV Channel 17 Info 501-5402
Cashiers Billing, Payments 501-4678 Child Support Info (877) 822-4547
Civic Associations 501-4257 Community Maintenance 501-4757
Courts – Record Room 501-4249 Courts – Traffic Tickets 501-4724
Courts – Wills and Estates 501-4763 Cultural Arts Center (Glen Allen) 261-6200
Eastern Government Center 652-3600 Extension – Agriculture, 4-H 501-5160
Fire, Division of 501-4900 Fire, Non-emergency 501-5000
Health 501-4522 Henrico County Historical Society 266-7930
Human Resources 501-4628 Jail – East 652-1120
Jail – West 501-4586 James River Juvenile Detention Center 741-7031
Libraries – General Info 290-9000 Legal Aid (Richmond Area) 648-1012
Licenses – Bicycle 501-4809 Licenses – Business 501-4310
Licenses – Dog Tags – East 720-8800 Licenses – Dog Tags – West 501-4678
Licenses – Marriage 501-5055 Licenses – Vehicle 501-4263
Magistrates 501-5285 Manager, County 501-4206
Mental Health & Developmental Services 727-8500 Mental Health & Developmental Services – Emergency Services 727-8484
New Kent County Government Info 966-9861 One Stop Shopping 501-5392
Personal Property Taxes (Vehicle) 501-4263 Planning & Zoning 501-4602
Police, Division of 501-4800 Police, Non-Emergency/After Hours 501-5000
Public Utilities 501-4517 Public Utilities – Water/Sewer Billing 501-4275
Public Works 501-4393 Public Works – Traffic Engineering 501-4397
Real Estate Assessment 501-4300 Recreation 501-7275
Registrar 501-4347 Richmond City Government Info 646-7000
Schools 652-3600 Schools – Transportation 652-3646
Sheriff 501-5860 Sheriff – after hours 501-4586
Social Services 501-4001 Social Services – Child Abuse 501-4002
Social Services – Food Stamps 501-4001 Social Services – Fuel Assistance (seasonal) 501-4099
State Police 553-3444 Surplus Sales 501-5697
Tax Relief for Elderly & Disabled 501-4263 Va. State Government Info 786-0000
Virginia State Tax Dept. 367-8045 Volunteer Services 501-4425