Excellence in Customer Service is one of our primary goals. Your comments on what we’re doing well, where we need improvement, or where you need some help are important to us. If you’d like to send a quick note, use this email link to the County Manager’s Office, manager@co.henrico.va.us, or use this email link to the County webmaster, webmaster@co.henrico.va.us.

If you have an urgent problem needing immediate attention, please use one of our emergency phone numbers. These numbers are also useful after hours, on weekends or during holidays when County offices are closed. For normal business calls, please refer to our agency phone listing or the more detailed listing published in your telephone directory.

Thank you for contacting us.

Hours: 8:00 a.m. – 4:30 p.m. Eastern time

Postal mailing address:
Post Office Box 90775
Henrico VA 23273-0775

Street address (western Government Center):
4301 East Parham Road
Henrico VA 23228

These phone numbers may be of some help to you.

Henrico General Government Switchboard – 501-4000

Note that they are not all Henrico County numbers.

Unless otherwise noted, all phone numbers have area code 804.
Adult Probation	367-6142		American Red Cross	780-2250
Animal Shelter	727-8800		Better Business Bureau	648-0016
Board of Supervisors	501-4207		Building – Codes, Permits, Inspections	501-4360
Building – Automated Number for Inspection	501-5490		Cable TV Channel 17 Info	501-5402
Cashiers Billing, Payments	501-4678		Child Support Info	(877) 822-4547
Civic Associations	501-4257		Community Maintenance	501-4757
Courts – Record Room	501-4249		Courts – Traffic Tickets	501-4724
Courts – Wills and Estates	501-4763		Cultural Arts Center (Glen Allen)	261-6200
Eastern Government Center	652-3600		Extension – Agriculture, 4-H	501-5160
Fire, Division of	501-4900		Fire, Non-emergency	501-5000
Health	501-4522		Henrico County Historical Society	266-7930
Human Resources	501-4628		Jail – East	652-1120
Jail – West	501-4586		James River Juvenile Detention Center	741-7031
Libraries – General Info	290-9000		Legal Aid (Richmond Area)	648-1012
Licenses – Bicycle	501-4809		Licenses – Business	501-4310
Licenses – Dog Tags – East	720-8800		Licenses – Dog Tags – West	501-4678
Licenses – Marriage	501-5055		Licenses – Vehicle	501-4263
Magistrates	501-5285		Manager, County	501-4206
Mental Health & Developmental Services	727-8500		Mental Health & Developmental Services – Emergency Services	727-8484
New Kent County Government Info	966-9861		One Stop Shopping	501-5392
Personal Property Taxes (Vehicle)	501-4263		Planning & Zoning	501-4602
Police, Division of	501-4800		Police, Non-Emergency/After Hours	501-5000
Public Utilities	501-4517		Public Utilities – Water/Sewer Billing	501-4275
Public Works	501-4393		Public Works – Traffic Engineering	501-4397
Real Estate Assessment	501-4300		Recreation	501-7275
Registrar	501-4347		Richmond City Government Info	646-7000
Schools	652-3600		Schools – Transportation	652-3646
Sheriff	501-5860		Sheriff – after hours	501-4586
Social Services	501-4001		Social Services – Child Abuse	501-4002
Social Services – Food Stamps	501-4001		Social Services – Fuel Assistance (seasonal)	501-4099
State Police	553-3444		Surplus Sales	501-5697
Tax Relief for Elderly & Disabled	501-4263		Va. State Government Info	786-0000
Virginia State Tax Dept.	367-8045		Volunteer Services	501-4425