Program Descriptions

Child Protective Services
Child Protective Services involves the receipt and investigation of reports of suspected child abuse and neglect. A determination is made as to whether abuse has occurred and service is provided to assist the family in receiving treatment.

Adult Protective Services
Adult Protective Services are provided to aged, infirm and disabled adults who may be the victims of abuse, neglect or exploitation. May include in-home services, procuring alternative living arrangements, and legal intervention.

Foster Care
Foster Care provides casework and treatment services to children committed to the Department of Social Services by the courts. Includes care on a 24 hour-a-day basis in a family or group living arrangement.

Adoption
Adoption involves the placement of children in adoptive homes and the investigation of families for suitability as adoptive parents.

Adult Services
Adult Services include the provision of companion services to the elderly and screening to determine the need for possible nursing home or adult home placements.

Child Day Care
Child Day Care provides financial assistance to help defray the cost of day care for eligible working parents. Day Care Fact sheet.

Temporary Assistance to Needy Families
Temporary Assistance to Needy Families provides financial assistance to eligible families with children. The family receives a monthly cash payment to meet their basic needs. To be eligible, a family must meet certain income and resource requirements and meet other specific criteria. The amount of TANF assistance is based on the size of the family.

Food Stamps
The Food Stamp Program supplements the food budgets of low income households. Benefits are electronically issued onto what is known as an EBT card, which individuals can then use just as they would an ATM or credit card at any store that accepts food stamps. The benefits can be used to buy food or even seeds or plants to grow food in a home garden; however, they may NOT be used to purchase alcoholic beverages or tobacco; hot food ready for immediate consumption, or foods to be eaten on the store premises; pet foods; soap, paper products, or other non-food items. (For more information on the EBT card program see our page on EBT Frequently asked questions: EBT FAQs.)

Medicaid
Medicaid provides payment for medical care to medical providers for specific needy people. Benefits are provided to those adults who are aged, disabled, blind, or pregnant and to children who are in foster care or meet the age requirements. Stringent income and resource requirements must be met to qualify. (The following is a list of Medicaid fact sheets distributed by the State of Virginia and are a guideline only. They are in .pdf format--you need ADOBE Acrobat reader to open.)

Adult Medicaid

Long Term Care

Families and Children

Fuel Assistance
Fuel Assistance provides payments to fuel vendors and for qualifying emergency repairs to heating equipment. Eligibility is based on income and heating source.

Auxiliary Grant
Auxiliary Grants provide supplemental payments for aged, blind, or disabled individuals living in licensed Adult Homes. The money received from our agency (plus the individual's own income) is used to pay for the care provided by the home. Individuals who are eligible for AG also receive Medicaid coverage.

State-Local Hospitalization
State-Local Hospitalization provides direct payments to hospitals for indigent patients who are not eligible for Medicaid and are unable to pay for required medical services. Medical services covered are limited to: hospitalization, out-patient surgery, emergency room visits, and health department visits. In-patient and out-patient doctor visits are not covered. If you know you are going to be hospitalized or have out-patient surgery, you can apply for SLH beforehand. Or, you can apply for SLH within 30 days of your date of discharge or the date services were provided. If funds are available and you meet income and resource requirements, you will be covered for 180 days from the date of application or date of service.


Contact Information

West End Office
8600 Dixon Powers Dr.
Henrico, VA 23228
Phone: (804) 501-4001
Fax: (804) 501-4006
Map & directions

East End Office (Benefit Programs only)
3820 Nine Mile Road
Henrico, VA 23223
Phone: (804) 652-3123
Fax: (804) 652-3516
Map & directions

Mail for both offices to:
P. O. Box 90775
Henrico, VA 23273-0775