Emergency: 9 1 1

Ambulance – Fire – Police

Emergency Services for Mental Health, Intellectual Disability & Substance Abuse
Henrico residents (804) 727-8484
Charles City/New Kent residents (804) 966-2496
TDD (804) 727-8484
Senior Connections Intake (804) 343-3000
Victim/Witness Assistance Program (804) 501-1680
Central Virginia Legal Aid (804) 648-1012
Adult Protective Services (804) 501-5003
VA Family Violence & Sexual Assault Hotline (800) 838-8238
Metro Richmond Crimestoppers (804) 780-1000
Animal Protection (804) 727-8800
Neighborhood Watch (804) 501-4856
Public Utilities
Monday through Friday, 8:00 am to 4:30 pm (804) 727-8700
Nights, weekends and holidays (804) 501-5025
Rescue Squads
Henrico (804) 226-1669
Lakeside (804) 266-7498
Tuckahoe (804) 288-6686
West End (804) 359-3590
Public Utilities
Monday through Friday, 8:00 am to 4:30 pm (804) 727-8700
Nights, weekends and holidays (804) 501-5025

Current Threat Level


Emergency Supply Kit

When preparing for a possible emergency situation, it’s best to think first about the basics of survival: fresh water, food, clean air and warmth. Read More

Information for Kids

Information for Seniors

Information for People with Disabilities & Other Special Needs

Preparing Your Pets for Emergencies

Division of Fire has prepared a Community Disaster Preparedness Manual (PDF, 143 kb), which covers many kinds of disasters, including hurricanes, winter storms, and terrorism. The manual includes lists of things to do before and during an emergency, and lists of things you might want to have on hand. Here is the Spanish version: Manual de Preparacin comunal para casos de desastres (PDF).

Make the call